(888) 600-5761 contact@helpflow.net

EXAMPLE CHAT:

Great Service, Return Customers

Business Overview

This customer sells exciting glow in the dark toys, flashing jewelry, blinking pins, and flashy accessories.

Chat Overview

The customer reached out to our live chat agent seeking answers to several questions.  The agent was able to answer all questions which resulted not only to a sale but also a possible return customer.

Excellent service! Representative very helpful!! Will shop with you again based on his outstanding customer service!

Website Visitor

ACTUAL CHAT WITH A CUSTOMER

Dave Anderson
Hi. Sorry to interrupt you, but I wanted to let you know I’m online. Do you have any questions I can help with?

Visitor
Do you have blinking jukebox pins?

Dave Anderson
Thanks for the chat! Let me check.

You can check> ***LINK***

Visitor
You apparently do. I am online now and looking at SKU:2020000,

How do I know delivery date and shipping costs before I place the order?

Dave Anderson
The majority of our Products ship same day if the order is placed before 12pm PST weekdays and will arrive within 1-5 business days. Shipping costs can be reviewed upon checkout, before placing the order.

Visitor
How do I get the 5% off coupon for all web orders?

Dave Anderson
You can enter the code Blinkout5 upon checkout for the discount.

Visitor
Thanks so much for your help! I will place my order now! Do I do that by simply hitting the check out button?

Dave Anderson
Yes, on the checkout page there will be a field for the coupon code.

There are some customers who prefer to ask questions first before making a purchase.  In this chat, the agent was able to answer all product, discount and shipping-related questions of the customer.  Because of this, the customer decided to make the purchase.  Not only that, customer expressed his satisfaction which motivates him to purchase again in the future.

WATCH THE ONLINE DEMO VIDEO

Our live chat service works well. Take a quick look at the online demo video to see if this is a fit — no pressure, the service sells itself.

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LIVE CHAT SERVICE