How HelpFlow 24/7 Live Chat Skyrockets Conversions for Customers

Hear from companies just like yours about how working with HelpFlow altered the trajectory of their business.

How HelpFlow 24/7 Live Chat Skyrockets Conversions for Customers

Hear from companies just like yours about how working with HelpFlow altered the trajectory of their business.

More than 100 eCommerce stores from all over the world are using HelpFlow’s 24/7 Live Chat team to increase conversions and checkout recovery.

But don’t just take our word for it. Here are just a few of our 100+ happy HelpFlow clients. 

More than 100 eCommerce stores from all over the world are using HelpFlow’s 24/7 Live Chat team to increase conversions and checkout recovery.

But don’t just take our word for it. Here are just a few of our 100+ happy HelpFlow clients. 

Fine Jewelry Company

HelpFlow agents predict cart abandonment before they occur to
proactively reengage shoppers.

The Challenge:
Visitors with questions on site outside of business hours

The Outcome:
24/7 live chat resulted in 110X Revenue Impact

Fine Jewelry Company

HelpFlow agents predict cart abandonment before they occur to proactively reengage shoppers.

The Challenge:
Visitors with questions on site outside of business hours

The Outcome:
24/7 live chat resulted in 110X Revenue Impact

Lighting Company

HelpFlow simplified complex product selection
and helped focus the customer search.

The Challenge: Search Fatigue 

The Outcome: Client increased conversions by 5X and Average Order Value by 43%

The Challenge: Client Concerns About Live Chat Cost

The Outcome: HelpFlow more than paid for itself. Client saw double-digit ROI every month.

Lighting Company

HelpFlow simplified complex product selection and helped focus the customer search.

The Challenge: Search Fatigue 

The Outcome: Client increased conversions by 5X and Average Order Value by 43%

The Challenge: Client Concerns About Live Chat Cost

The Outcome: HelpFlow more than paid for itself. Client saw double-digit ROI every month.

Gun And Firearms Company

HelpFlow’s comprehensive client onboarding process enabled us to methodically learn every part of the client’s business and seamlessly integrate 24/7 live chat support.

The Challenge: Complex Product Selection 

The Outcome: Answers provided by HelpFlow’s live chat agents were so effective that an additional 1,299 sales were made on the client’s website in just 1 month.

The Challenge: Concerns about outsourcing customer service

The Outcome: HelpFlow learned the business and the products so well, in fact, that Average Order Value increased by 40%.

Gun And Firearms Company

HelpFlow’s comprehensive client onboarding process enabled us to methodically learn every part of the client’s business and seamlessly integrate 24/7 live chat support.

The Challenge: Complex Product Selection 

The Outcome: Answers provided by HelpFlow’s live chat agents were so effective that an additional 1,299 sales were made on the client’s website in just 1 month.

The Challenge: Concerns about outsourcing customer service

The Outcome: HelpFlow learned the business and the products so well, in fact, that Average Order Value increased by 40%.

What HelpFlow Clients Are Saying

Conversions, speed, quality, and efficiency are what clients expect. But they end up pleasantly surprised that they actually get much more with HelpFlow. 

Client That Sells Online Certificate Programs

ANDREW J

Chief Marketing Officer

Client That Sells Fine Jewelry

 
JULIEN P

Chief Executive Officer

Client That Sells Cacao Products

JONAS K

Chief Executive Officer

SENA S

Marketing Manager

What HelpFlow Clients Are Saying

Conversions, speed, quality, and efficiency are what clients expect. But they end up pleasantly surprised that they actually get much more with HelpFlow. 

“Even beyond all the metrics, it just really enhances the user experience… Our experience has been top shelf.”

 
IAP Career College sells online certificate courses which help people launch their dream career. Courses can be completed in a 6-week time and are completely self-directed.

The challenge: Increase conversion rates and sales at checkout

The outcome: Accomplished both objectives AND freed up time for the client, thereby enabling them to focus on converting high priority leads involving more complicated purchasing barriers.

Schedule a Strategy Call

Schedule a Strategy Call, where we’ll share actionable ways you can use live chat to drive more sales.

Whether you work with us or not, this call will help you level up your live chat strategy and drive more sales since we’ve worked with so many stores.