Client Testimonials and Visitor Feedback
Featured Client Story
Initially, they hired HelpFlow to increase their conversion rate and sales at checkout thru Live Chat. However, HelpFlow has provided their team more benefits that what they initially established. HelpFlow helped their support team in answering Level 1 questions which greatly reduced the pressure from their internal team. Thus, they are able to focus on more difficult and higher level tickets.
HelpFlow also helped IAP enhance customer experience by offering 24/7 live chat service. This means that their customers can get assistance anytime of the day and any day of the week thru Live Chat
This is feedback from just a few of our happy clients.
These are mentions of our chat service in product reviews on our customers’ sites.
First there was the online chat. I did not see the exact table I was looking for but saw two that were close. I was able to describe what I liked in both of those tables and the online person sent that information to (CUSTOMER)