Did you miss The Future of Ecommerce for Marketing 2021 event by EcommerceTech? We've got you covered. Here's a replay of HelpFlow's segment during the event.
Did you miss The Future of Ecommerce for Marketing 2021 event by EcommerceTech? We've got you covered. Here's a replay of HelpFlow's segment during the event.
Most stores think of live chat as a customer service cost center, but it can be as a massive conversion driver to recover a big chunk of checkout abandons and drive even more conversions earlier in the purchase flow.
Jon Tucker, CEO of HelpFlow.com, has helped 100s of eCommerce stores drive conversions by providing 24/7 live chat teams at a fraction of the cost of running live chat in house (i.e. their 24/7 team can chat with your visitors).
In this talk, Jon shared the strategies HelpFlow has used to drive nearly $100M in live chat revenue for a wide range of stores:
Watch the video below and walk away with actionable insights you can implement quickly to maximize conversions with live chat.
RESOURCE - To download the Cart Recovery Checklist from the event, click here
HelpFlow can help make your CX Operation world class. We can also help level up every aspect of your business with insights from CX that drive higher revenue, lower cost, higher customer LTV and customer happiness.
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