by Jon Tucker | Oct 13, 2021 | Blog, Cart Abandon, Conversion Optimization, Live Chat
Did you miss Black Friday / Cyber Monday Best Practices for Ecommerce event by EcommerceTech? We’ve got you covered. Here’s a replay of HelpFlow’s segment during the event. Most stores think of live chat as a customer service cost center,...
by Jon Tucker | Sep 22, 2021 | Blog, Live Chat
As a customer, it’s incredibly annoying to have to provide a ton of context to a customer service agent before they can help you. Especially if it feels scripted. That’s part of the reason why people hesitate to engage with customer service teams in the first place....
by Jon Tucker | Aug 5, 2021 | Blog, Live Chat
Whether you are just getting started or you’ve been running your business for a while now, you have to keep improving to stay relevant. At a point, you can have so much data that you feel like you’re just drowning in information. Unfortunately, a lot of companies...
by Jon Tucker | Jun 9, 2021 | Blog, Cart Abandon, Conversion Optimization, Live Chat
Did you miss the Founders Chat Webinar by ConvertCart? We’ve got you covered. Here’s a replay of HelpFlow’s presentation on Predicting and Saving Cart Abandons Before They Happen (with Live Chat). Most stores think of live chat as a customer...
by Jon Tucker | Mar 9, 2021 | Blog, Cart Abandon, Conversion Optimization, Live Chat
Did you miss The Future of Ecommerce for Marketing 2021 event by EcommerceTech? We’ve got you covered. Here’s a replay of HelpFlow’s segment during the event. Most stores think of live chat as a customer service cost center, but it can be as...
by Jon Tucker | Feb 23, 2021 | Blog, Cart Abandon, Conversion Optimization, Live Chat
Did you miss The Future of Ecommerce for Beauty and Skin Care Brands 2021 event by EcommerceTech? We’ve got you covered. Here’s a replay of HelpFlow’s segment during the event. Most stores think of live chat as a customer service cost...
