Projecting Sales VS No Brainer ROI

Projecting Sales VS No Brainer ROI

It’s frustrating to hire someone to help you with Marketing or Sales but not see your sales increase. We’ve all been there. Period. You sit with someone selling you a service, everything looks great like they are going to be able to drive a con of revenue for you, but...
Drive Live Chats with a Conversation Flow

Drive Live Chats with a Conversation Flow

If you use LiveChat on your e-commerce store but don’t get strategic with chat invites or the flow of the conversation, then you are leaving a lot of sales opportunities on the table. In this post, we will share the conversation flow strategy we built based on running...
Live Chat Cart Recovery

Live Chat Cart Recovery

  At best, you are wasting around 95% of your website traffic budget. The best case scenario is around 5% of your website visitors will convert into sales and the rest are missed opportunities. But, that should not be the case. You can use typical cart and...
How to Delegate eCommerce Customer Service

How to Delegate eCommerce Customer Service

Everyone talks about driving more traffic to eCommerce stores, but if you nail your customer service process (especially pre-sale service), you can 2-3x your stores conversion rate. This happens because visitors are taken care of, their questions are answered, and...