The internet is not the “real world” – how can you keep each person on your website happy? The design and flow of your website is one part of that, but nothing can replace that personal touch of a helpful human being (i.e. not website copy, a fancy image or video, or anything else – a real live person).
Every website needs a real life human being there to help with questions, all day every day.
- Our founding team ran an online marketing agency for 10 years, and saw first hand that website design, driving traffic, and focusing on increasing purchases was not enough to have a great web-based business.
- But this takes a lot of time and a lot of work, and most businesses don’t have the resources to make a dedicated team available all day every day for website visitor questions.
So we started HelpFlow with 2 simple goals:
- Be able to provide awesome service to website visitors on any website, all day every day.
- And provide this service to businesses in a way where there is a “no brainer” ROI.
We do that through our fully managed website live chat service (i.e. we’re available to chat with your visitors all day ever day, answer their questions, and help them move forward towards purchasing). We make visitors happy (and the ROI results for customers has been awesome too).
VISITOR COMES FIRST
We Want to Make 10,000 People Happy, PER DAY…
10,000 people per day that have a great chat experience with our team.
The way they actively engage in chats has been surprisingly effective, way more leads being generated than before. The analytics don’t lie. With the additional conversions, service pays for itself immediately
Check out the review below.
You guys helped sell an $800 vape. Thanks =)
“It’s a great product, and the chat function on Vaped helped my decision.”
HelpFlow is doing a great job helping our sales by answering customer questions and removing uncertainty. The best part is they’re on the ball and constantly improving!
We wanted to make our website world class and hired HelpFlow to handle live chat better than we were doing. HelpFlow stepped right in and quickly become a core part of our team.
I highly recommend them!
The HelpFlow Team
Chief Executive OfficerJon loves to surf, go mountain biking and playing racquetball. He loves to play music and he was a member of a rock band when he was a kid. If you try hard, you will even find some funny videos of him online.
“Seeing what we have built together as a team is really inspiring. I am excited for continued success, together.”
Senior Operations Manager
Jae is a certified foodie–he loves dining out and try new restaurants. Even if he eats a lot, he doesn’t gain weight because he regularly spends time at the gym to burn the calories. During his rest day, he loves to relax and sleep.
“HelpFlow allows me to work anywhere. I’m happy to have the opportunity to work with a great team!”
Quality & Performance ManagerLiz is a proud K-Drama fanatic. You can tell her any K-Drama you can think of, its highly possible that she watched it already.
“HelpFlow is the total package: Great People, Awesome CEO, Good Benefits plus you get to show what you’re best at. Couldn’t ask for more!”
Workforce and Recruitment ManagerDem likes watching movies/TV series, eating and drinking (he loves coffee, tea and beer). He keeps himself active by riding his bike and playing Dota 2.
“I love the challenges HelpFlow gives us. It pushes everyone in the team to go beyond our limits. I love the people and the environment we have.”
Senior Team LeaderJanus loves to bond with her daughter during free time. She also enjoys watching TV, cross stitching and baking.
“I love working at HelpFlow because it allows me to spend a lot of time with my family. The team is very helpful and Jon really knows how to value each one of us.”
Senior Team LeaderPatricia loves to shop and try out different make ups. She also enjoys trying out different food and watch movies during her off.
“I love that I am able to work at home while earning 3x more than a regular job here in my country. The CEO, Jon, is such an awesome boss and I love the whole team as well.”
Senior Team LeaderMonique loves to hang and dine out with her family and friends. She also loves reading travel blogs online.
“Everyone from the team especially the leaders are always finding ways to make the work a lot easier and smooth sailing. Working at HelpFlow is not only fun, rewarding and gratifying, it is also an opportunity to learn and grow.”
Resource Coordinator/Quality TeamJossdawn is also a Fitness Coach who actively trains clients during his free time. He’s into weightlifting, muaythai, boxing and Brazilian Jiu Jitsu.
“HelpFlow gives me the opportunity to pursue what I desire without limits. The CEO is very active and approachable. I can confidently say that I like our direction as a company!”
Client Success and Onboarding CoordinatorJudemar loves to play the guitar and listen to good music on his free time.
“What I love about Helpflow is the awesome team and how effective it operates as a virtual company with members from around the globe.”
Chat Support AgentMichael loves to play FPS games during his free time.
“What I love about working in HelpFlow, it’s our ability to work efficiently as a virtual team making us meet our goals in every way.”
Chat Support AgentCharlotte loves to play with her two babies–Brenda (a cute little Beagle) and Bailey (a very active Pomeranian).
“The CEO and my whole HelpFlow family is awesome! I love how generous the company is when it comes to giving incentives.”
Chat Support AgentRhona likes to visit places and do fun activities with her son. She also enjoys dining out with her family. She’s into Facebook and Instagram and allows her to get connected with relatives and friends.
“I love how we have a structured process and how each and everyone is given an opportunity to grow with the company. I love that everyone cares and that you have flexibility when needed; I simply love the variety.”
Chat Support AgentHe loves playing basketball and Dota 2. He enjoys spending his time bonding with his son and family.
“What I love about HelpFlow is the great team I work with from the management to my colleagues. In addition, HelpFlow offers opportunities for professional growth and advancement to its people.”
Chat Support AgentKier enjoys learning new things during his spare time so he watches instructional videos to learn a skill. I also enjoys tinkering on broken devices and celebrates whenever he fixes them.
“I like how the team helps each other by posting insights in our channel so we can all be aware on how to improve. The management is also constantly reminding us to always give our best.”
Chat Support AgentMithchell loves dancing Zumba. She also loves to bake different kinds of pastries during her free time.
“Working online at home is the best working condition for me being as a full time mom. I feel lucky that I got my first online job with Helpflow.”
Chat Support AgentDaniel loves trekking and outdoor activities. He also enjoys playing video games.
“Given that we are working remotely, I can still feel that we are a close community. We have a great support system that we are encouraged to grow and at a very short time I have never been promoted this fast and trusted with new tasks.”
Sales AssistantAsiful loves to explore places with his motorcycle. He also enjoys listening to music.
“I love working at HelpFlow because it gives me the opportunity to work with high performing individuals with clear communication.”
Paid Traffic SpecialistKris loves biking and hiking. Of course, he also enjoys diving into Google Analytics reports.
“I love working at HelpFlow because it gives me to the opportunity to test new ideas and work with great people.”
Senior Marketing CoordinatorAngel loves to travel and explore new places. He dreams of doing a year-long travel around the world and visit as many countries as he can.
“Working with HelpFlow has given me the opportunity to learn new things and expand my expertise as a professional. It also allows me to achieve work-life balance.”
If you want to make your visitors happy, we’d love to work with you.