24/7 Live Chat Agents For Your Website

Real-Human Live Chat Agents to answer questions, generate leads, & help your customers complete their purchases
Live Chat Customer Support, Done Right!
Have you ever contacted a live chat support team that just had no idea what they were doing?
We are the ultimate live chat platform that make your customers feel the exact opposite…

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+ Average Boost In Sales

+ Chats Complete

+ Revenue Produced

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Online 24/7

How To Increase Website Conversion Rates 10%-30% Or More…

Join us for today’s daily demo, to learn how HelpFlow turbo charges our users conversion rates, and increases website revenue!

Including Much More:

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Why you MUST use live chat on your website
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Livechat mistakes which are killing your conversion rate
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Step by step live chat success blueprint for running effective live chat for your online store

What We Do

Helpflow provides your online visitors with the best live chat experience. Our team is made up of trained professionals who understand your business, and can deliver truly customized chat experiences to each and every website visitor. Our high performing customer engagement process, allows us to provide quality customer service with a focus on performance that increases online revenue.

How We Learn Your Business

We (Already) Know Certain Questions Will Be Asked

We manage chat for a wide range of sites in all types of industries. After tracking 10,000’s of questions, we’ve identified a core group of questions that will get asked on any website regardless of what you sell. We’ll create answers for those during onboarding. That’s the first step…

After Launch, We (Automagically) Learn More Constantly

We constantly update our knowledge base day by day, without requiring a lot of input from you. If you reply to a customer, it updates our knowledge base. If we see a question we need an answer for, we’ll ask you and you can update the knowledge-base with just a few clicks. If you think of additional questions, you can add those to our knowledge-base easily. We’ll show you the magic during our on boarding call, but this is something that allows us to constantly learn more and help your visitors with more complex questions, without taking a lot of your time.

We Have a Data-Driven Approach to Expertise

During onboarding, we’ll bring your knowledge assets into our system (FAQ content, Wikis, and much more). Our system makes this initial information more robust, contextual, and searchable. We also conduct a unique interview that uncovers additional FAQs you may not have already created.
Even if you don’t have great FAQs and knowledge assets currently, our onboarding process will get you there.

Before Launch, We'll Discuss Deeper Questions

We’ve done a ton of new customer onboardings, so our pre-call process above is strong. But we’ll also have an onboarding call to discuss more granular details that can’t be fully provided through the onboarding system. This gets us to the point where we’re ready to launch.

Why Choose Us

Real People 24/7

We’re not robots or AI that pretend to find the best answer. We’re real experts at building a connection with your website visitors and converting them into leads & sales.

Maximize Revenue Per Visitor

With 24/7 live HelpFlow agents on your website, you keep getting more leads and sales like clock work.

Integrate With CRMs

HelpFlow integrates with the CRM of your choice. All data generated automatically flows into your system with ease.

View Chat Transcripts

You have access to all chat transcripts directly straight to you after a chat finishes

Detailed Reporting

Dashboard to track chat performance and other important metrics

On-Going Improvement

If we’re not able to answer a question, we will get the users’ information and send a support message to you.
Hear From Our Satisfied Customers

Mark B. – CEO, Medical Equipment Company

We want to make our website world class and hired HelpFlow to handle live chat better than we were doing. HelpFlow stepped right in and quickly become a core part of our team. I highly recommend them!

David B. – Wooden Structures and Furniture Manufacturer

I love how fast you guys react to the feedback we provide. It’s been great to see you implement things so quickly and constantly improve.

Larry G. – Owner, ATM Distributor and Processor

We’ve been working with HelpFlow for a couple of years and I feel it’s the best single investment I’ve made on the internet. They keep refining their responses so people visiting our site get helpful information and are set up nicely when we do speak to them.

Edward G. – Owner, Wheels and Tires Company

We have used HelpFlow for several months now. Prior to using them we tried live chat on our own, but we were unable to consistently provide quick responses. With HelpFlow, our Web Site customers now have access to live chat 7 days per week until midnight. The complicated questions are referred over to our inside sales team, so they can concentrate on warm leads and not routine questions. Our web site conversions have gone up consistently, clearly justify the cost of this service. I would highly recommend this service to any company selling products online.

Johnpaul M. – Owner, Company Selling Insulation Products

Great service that has most definitely increased our sales. We find most of our customers who are looking to buy from our website do so between the hours of 6pm and 9pm. This is obviously when our office is closed but with Livechat and Helpflow they continue when we stop. Assisting our customers when we are not available to do so. This Livechat feature with Helpflow also leaves my sales team free to generate bigger sales as they are not interrupted during working hours with Livechat visitors. As a result we have sales generated from Livechat and also our sales teams sales are kept separate.

Rune B. – Owner, Company Selling Gaming Peripherals

Great product! We’re constantly learning from our customers, and we’ve experienced consistent improvements to conversion rates. The HelpFlow team is engaged and committed to help you grow your business.

Jason K. - Owner, Photography Company

I had a $900 client that literally said she was about to leave, but then the chat box came up. She said that she responded and ended up buying solely due to the fact that someone was there to answer her right away.

JP - CEO, Company Selling Teeth Guards

We’ve used HelpFlow on our eCommerce store for over 2 years now and have seen a consistent positive ROI from the service. There’s a measurable improvement in conversion rate from visitors who engaged with HelpFlow chat agents. HelpFlow is also consistently improving: they’ve introduced longer chat hours and they always take and incorporate feedback promptly. Overall a great company to work with.

Chris S. - CEO, Company Selling Vaping Products

Check out the review below. You guys helped sell an $800 vape. Thanks =) “It’s a great product, and the chat function on Vaped helped my decision.”

Ron P. - President, Machine Shop Tools Company

My company has been working with Helpflow.net for the past 2 years. We have been able to close several deals due to the interaction that they have with potential customers that visit our site. I highly recommend their services!

Andrew S. - Owner, Company Selling Screen Protectors

This service has been very useful in shepherding visitors through the sales process. The staff learned our scripts and are helpful answering questions from visitors. We are very satisfied with their service.

Tom O. - Owner, Company Selling Window Blinds

As I read the chats, I’m impressed with the level of knowledge your agents can communicate about our products. I also get a lot more customers than I used to saying how happy they are that someone was there to answer their questions quickly. Keep up the good work!

Ethan - Owner, Company Selling LED Lighting

My company has been working with Helpflow for more than a year. They are very professional and I’m very satisfied with their services! We’re getting more and more online sales and inquiries than before. Strongly recommended!

Dan N. - Owner, Company Selling Golf Cart Chargers

Great experience with HelpFlow. We’ve been working with Jon and his team for over 2 years and the chat reps keep getting better and better at understanding our business and communicating with potential customers. Their pricing is fair and we’d recommend them to anyone. Two thumbs up.

Aaron W. - Owner, Company Selling Hearing Aids

Very happy with these guys. Good, cheap, and get the job done. Will continue to use them. Very happy with these guys. Good, cheap, and get the job done. Will continue to use them. Very happy with these guys. Good, cheap, and get the job done. Will continue to use them.

Frank C. - Owner, Company Selling Reusable Water Bottles

Very comprehensive service at a fair price. I love the way the team ‘learns’ as the project moves forward. I would recommend for ALL online shops as prospective customers have questions and having the ability to communicate with a human any time of the day is huge…

Jeff R. - Owner, Company Selling Massage and Skin Care Equipment

OH MY GOODNESS. THIS IS PURE GOLD. Do whatever it takes to get them on your side; your business with leap forward. Our sales growth lept forward massively , instantly as soon as we had them up and running on our site. Total game changer. A far cry from the poor job that we had been doing prior because we didn’t have the manpower to handle doing ourselves.

Travis Y. - Owner, Company Selling Printing Supplies and Equipment

We’ve been with HelpFlow for some time and now and we have been pleased with our ROI since going live. They have provided a significant amount of leads to our company aside from simply being live to chat with our customers. It’s great to basically have another employee representing our company. I’ve been pleased with our relationship.

Kamal M. - Owner, Licensed Wine and Spirits Store

We have been using HelpFlow’s service for little over a year and it has been a great help to our team at the office and as well as for our customers. Visitors are often hesitant in picking up the phone and making a phone call but feel more comfortable to have a chat online. Having HelpFlow available across all devices makes it even more useful. Cheers!

Jeff K. - Owner, Company Selling Furniture

We sell custom home furnishings online which requires a lot of in-depth product knowledge and customer “hand-holding” throughout the buying process. HelpFlow’s chat agents were able to pick up on the unique nuances of our business quickly and are now able to answer our customers intricate furniture questions with ease. The best part is… we’ve proven that potential customers who chat with HelpFlow agents on our site and then purchase have a much higher AOV and conversion rate. I highly recommend HelpFlow!

Patrick B. - Founder, Company specializing in both popular and hard to find ID badge accessories.

The way they actively engage in chats has been surprisingly effective, with way more leads being generated than before. The analytics don’t lie. With the additional conversions the service pays for itself immediately.
Want To Discover How It Works?
Join Today’s Daily Demo And Discover How HelpFlow Users Increase Their Website Conversion Rates 10%-30% or More…
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