(888) 600-5761 contact@helpflow.net

DONE FOR YOU
LIVE CHAT SERVICE

WATCH THE ONLINE DEMO VIDEO

Our live chat service works well. Take a quick look at the online demo video to see if this is a fit — no pressure, the service sells itself.

DONE FOR YOU
LIVE CHAT SERVICE

BOOK A QUICK DEMO

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You don’t need more traffic to get more leads and sales from your website. Prospects already visit your website, but 96% of them leave without contacting you or buying (source: Advertise.com).

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They Have Questions But Won’t Call You

Regardless of what you sell, it’s natural for prospects to have questions before they buy. But only the most driven prospects are going to call or email you – most will “come back later”.

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We Help Them in Real-Time on Your Website

We chat with prospects while they’re on your website, which results in a much larger percentage of prospects from your existing traffic becoming leads and sales – we make it easy to ask questions.

R

You don’t need more traffic to get more leads and sales from your website. Prospects already visit your website, but 96% of them leave without contacting you or buying (source: Advertise.com).

R

Regardless of what you sell, it’s natural for prospects to have questions before they buy. But only the most driven prospects are going to call or email you – most will “come back later”.

R

We chat with prospects while they’re on your website, which results in a much larger percentage of prospects from your existing traffic becoming leads and sales – we make it easy to ask questions.

How We Learn Your Business

We manage chat for a wide range of sites in all types of industries. After tracking 10,000’s of questions, we’ve identified a core group of questions that will get asked on any website regardless of what you sell. We’ll create answers for those during onboarding. That’s the first step…

We Have a Data-Driven Approach to Expertise

During onboarding, we’ll bring your knowledge assets into our system (FAQ content, Wikis, and much more). Our system makes this initial information more robust, contextual, and searchable. We also conduct a unique interview that uncovers additional FAQs you may not have already created.

Even if you don’t have great FAQs and knowledge assets currently, our onboarding process will get you there.

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Before Launch, We'll Discuss Deeper Questions

We’ve done a ton of new customer onboardings, so our pre-call process above is strong. But we’ll also have an onboarding call to discuss more granular details that can’t be fully provided through the onboarding system. This gets us to the point where we’re ready to launch.

After Launch, We (Automagically) Learn More Constantly

We constantly update our knowledge base day by day, without requiring a lot of input from you. If you reply to a customer, it updates our knowledge base. If we see a question we need an answer for, we’ll ask you and you can update the knowledge-base with just a few clicks. If you think of additional questions, you can add those to our knowledge-base easily. We’ll show you the magic during our on boarding call, but this is something that allows us to constantly learn more and help your visitors with more complex questions, without taking a lot of your time.

REAL RESULTS

%

Increase in Conversion Rate

%

Increase in Revenue

REAL RESULTS

%

Increase in Conversion Rate

%

Increase in Revenue

ACTUAL CHATS WITH CUSTOMERS

Being Available After 5

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Great Service = Repeat Clients

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Being There To Help Customers

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Perfect Recommendations

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Visual Information Thru Chat

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Knowledge and Rapport

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www.glassticwaterbottle.com

www.proteethguard.com

www.thefurnitureclub.com

www.detroitwheelandtire.com

www.drinkupny.com

www.insulation4less.co.uk

www.glassticwaterbottle.com

www.proteethguard.com

www.thefurnitureclub.com

www.detroitwheelandtire.com

www.drinkupny.com

www.insulation4less.co.uk

WATCH THE ONLINE DEMO VIDEO

Our live chat service works well. Take a quick look at the online demo video to see if this is a fit — no pressure, the service sells itself.

DONE FOR YOU
LIVE CHAT SERVICE